Define personalized WhatsApp message templates using dynamic variables for various order events.
Steps:
Navigate to the Notification Tab:
- Go to WooCommerce > WA Notification > Notification Tab.
Add a New Notification:
- Click “Add Another.”
- Select a trigger (e.g., New Order, Completed Order).
- Enter the exact Template Name (must match the approved name from your WhatsApp provider).
Add Template Parameters:
- Header Parameters: Add dynamic values such as:
order_id → {order_id}
customer_name → {customer_name} - Body Parameters: Include:
product_title → {product_title}
order_total → {order_total}
Other supported tags: {order_status}, {customer_phone}, {order_date}, etc.
Use the Sync Templates Button:
Click “Sync Templates” to fetch your latest approved templates from the provider.
Save the Notification:
Don’t forget to enable the notification and click “Save.”
Pro Tips:
- Always match template field names exactly as required by the WhatsApp provider.
- You can create separate messages for different order events for better targeting.