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Preset or Custom Tip Value Not Saving – Causes and Fixes

If you’re encountering issues where tip values (preset or custom) are not saving, consider the following causes and resolutions:

Common Causes

  • Required Fields Left Blank:
    Ensure each preset tip has both a Label and Value. Missing either can prevent saving.
  • Invalid Custom Tip Configuration:
    Min, Max, and Step values should be numerical.
    Default Value must be within the Min–Max range.
  • JavaScript Conflicts:
    Another plugin or theme script might conflict with the tipping settings panel. Try disabling plugins one by one or switching themes temporarily.

Solutions

  • Double-check all inputs before saving.
  • Refresh the admin page and try again.
  • Review your browser console for any JavaScript errors.