Step 1: Configure WhatsApp API
- Navigate to WooCommerce > WA Notification > General Tab.
- Enable WhatsApp Delivery.
- Fill in your WhatsApp API credentials:
- Access Token
- Phone Number ID
- WhatsApp Business Account ID
These credentials are required to send messages. Make sure your WhatsApp Business API is active and approved.
Step 2: Create Your First Notification
- Go to the Notification Tab.
- Click Add Another.
- Select an Action like
New Order,Completed Order, etc. - Enter your Template Name (must match your WhatsApp approved template).
- Add Header Parameters using the
Add Fieldoption. Use dynamic tags such as{order_id},{customer_name}. - Add Body Parameters similarly, like
{product_title},{order_total}. - Click Save.
Use “Sync Templates” to pull the latest approved templates from your WhatsApp provider.
Step 3: Test and Go Live
- Place a test order on your WooCommerce store.
- Observe if the configured WhatsApp message is sent.
- Adjust message variables or template fields if needed.
