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Usage Guide

Step 1: Configure WhatsApp API

  1. Navigate to WooCommerce > WA Notification > General Tab.
  2. Enable WhatsApp Delivery.
  3. Fill in your WhatsApp API credentials:
  • Access Token
  • Phone Number ID
  • WhatsApp Business Account ID

These credentials are required to send messages. Make sure your WhatsApp Business API is active and approved.

Step 2: Create Your First Notification

  1. Go to the Notification Tab.
  2. Click Add Another.
  3. Select an Action like New Order, Completed Order, etc.
  4. Enter your Template Name (must match your WhatsApp approved template).
  5. Add Header Parameters using the Add Field option. Use dynamic tags such as {order_id}, {customer_name}.
  6. Add Body Parameters similarly, like {product_title}, {order_total}.
  7. Click Save.

Use “Sync Templates” to pull the latest approved templates from your WhatsApp provider.

Step 3: Test and Go Live

  1. Place a test order on your WooCommerce store.
  2. Observe if the configured WhatsApp message is sent.
  3. Adjust message variables or template fields if needed.

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