Back to Docs

Why Isn’t the Quantity Field Showing on My Shop Page?

If the quantity field isn’t visible on your WooCommerce shop page after plugin activation, there could be a few reasons behind this. Follow the troubleshooting steps below to identify and resolve the issue.

1. Plugin Not Enabled

Ensure the plugin is installed, activated, and the Enable Quantity Field On Shop Page option is checked under:
WooCommerce > Quantity Field On Shop Page > General Settings

2. Theme Compatibility

Some WooCommerce themes use custom templates that override default product loops. If the quantity field is missing, try switching temporarily to a default theme like Storefront to check if the issue is theme-related.

3. Caching Issues

Clear all caches from:

  • WordPress caching plugins (e.g., WP Super Cache, W3 Total Cache)
  • Hosting-level caching
  • Browser cache

Then refresh your shop page.

4. Conflict with Other Plugins

Deactivate all other plugins except WooCommerce and WC Quantity Field on Shop Page. If the field appears, reactivate plugins one by one to identify the conflicting one.

5. Quantity Field Hidden via CSS

Inspect your shop page using browser developer tools (right-click > Inspect) to see if the quantity field is present in the DOM but hidden via CSS (display: none or visibility: hidden).

6. Product Type Limitations

Currently, the plugin is most compatible with simple products. Variable or grouped products may need additional setup or custom tweaks.

If none of these solutions resolve the issue, contact plugin support with your site details and theme info for further assistance.

Related Articles