Entered Price Not Accepted – What to Check

If a customer enters a price that is not being accepted or is unable to add the product to the cart, consider checking the following:

Minimum and Maximum Price Settings
Ensure that the Minimum Price and Maximum Price values are correctly defined in the product edit page. If a customer enters a value outside this range, the form will be rejected.

Hidden Minimum or Maximum Fields
If you’ve chosen to hide the minimum price from the front end, customers might unknowingly enter a value below the allowed range. Consider adjusting your messaging using the “Minimum Price Message” setting.

Incorrect Placeholder Usage
Double-check that you are using the correct placeholder format (%PRICE% and %SYMBOL%) in your messages. Incorrect syntax can result in broken or unclear messages.

Conflicts with Other Plugins or Themes
In rare cases, JavaScript or form validation conflicts from other plugins or custom themes can interfere with the price input field. Try disabling other plugins temporarily to test compatibility.