Can’t Upload a File? Here’s What to Check

If you’re unable to upload a file when adding attachments, it’s likely due to server limitations or file restrictions. Here’s how to resolve it:

File Size Exceeds Server Limits

Uploads may fail if the file exceeds your server’s configured limits.

• Go to Media > Add New to check the current upload size limit.
• If your file is larger than the limit, increase the following PHP settings:

upload_max_filesize — controls the maximum file size allowed for upload.
post_max_size — sets the maximum size for the entire POST request (should be larger than upload_max_filesize).

These can be adjusted via .htaccess, php.ini, or your hosting control panel. Contact your host if you’re unsure how to do this.

Unsupported File Type

Although the plugin supports many file types, WordPress may restrict certain extensions by default. If needed, allow the desired file type using the upload_mimes filter.