Product Meta Still Appears After Hiding: What to Check
If you have enabled settings to hide the SKU, categories, or tags but they are still showing on the product page, here are a few things you can check:
1. Clear Caches
If you’re using a caching plugin or server-side caching, it may be showing an old version of the product page.
- Clear your site cache from your caching plugin dashboard
- Clear your browser cache
- If your host uses server-level caching (like Varnish or Cloudflare), clear that as well
2. Theme Overrides
Some WooCommerce themes override the default templates and may insert product meta using their own layout structure. In this case, the plugin’s default hiding method may not apply.
Try switching to a default theme like Storefront temporarily to see if the meta disappears. If it does, the issue likely comes from your current theme.
3. Custom Hooks or Builders
If your product pages are built using a custom page builder (like Elementor, WPBakery, or Divi), the metadata may be added manually through a shortcode or widget. In this case, hiding it through the plugin settings won’t affect those custom blocks.
4. Incorrect Setting Saved
Double-check the plugin settings:
- Go to WooCommerce > Product Meta
- Make sure the correct options are enabled
- Click Save Changes
If none of these steps solve the issue, contact support with your theme name and a sample product URL.