Support Center
Are you having trouble with our plugin? Our documentation provides immediate answers, and you can contact our expert team for assistance. Premium users receive priority support and access to our WordPress specialists around the clock.
Find Your Support Option
Our support includes detailed guides, tutorials, and answers to frequently asked questions.
Explore the categories below to find the help you need.
Documentation
Learn how to utilize plugins and discover answers to frequently asked questions.
Video Tutorials
Explore our video guides, which cover both the basics and advanced topics.
Pre-Sale Queries
Reach out to us via our live chat if you require any additional information before purchasing our plugin.
Free Support
Didn’t find what you were searching for? Visit the WordPress.org support forums and share your query.
Premium Support
Are you a Pro subscriber? If so, then opt for our priority email support for urgent issues.
Custom Development
If you’d like to suggest plugin customizations or request custom plugin development, please contact us here.
Quick Answers
Frequently Asked Questions
Quick answers to common questions that might solve your issue immediately:
How do I download my purchased plugins?
Log in to your PluginEver account and go to the “My Account” section. All your downloads and license keys are available there. If you can’t find your account details, email us with your purchase email.
I'm having trouble installing a plugin. What should I do?
First, make sure you’re uploading the correct .zip file from your account downloads. Check our installation guide for step-by-step instructions. If you’re still having issues, contact us with your plugin name and error message.
Can you help me configure my plugin?
Absolutely! We provide configuration support for all our premium plugins. Include your plugin name, website URL, and specific questions when you contact us for faster assistance.
Do you offer refunds?
Yes, we offer a 30-day money-back guarantee. If our support team can’t resolve your issue within 72 hours, we’ll process a full refund. Email us with your order number to start the process.
How do I get my license key?
License keys are available in your PluginEver account under “My Account” → “Licenses”. You’ll also receive them via email after purchase. Contact us if you need help locating them.
Can you customize a plugin for my specific needs?
Yes! We offer custom plugin development and modifications. Visit our Services page for more information, or mention “custom development” in your message for a personalized quote.