At PluginEver, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, products, and services.
Information We Collect
- Personal details such as your name, email address, and contact information provided during purchases or account registration.
- Billing and payment details processed securely through our third-party payment gateways.
- Technical data like IP address, browser type, and device information collected for website analytics and security.
- Support communications, including tickets and chat records, to assist with product inquiries and support requests.
- Plugin usage data and error logs to improve functionality and address technical issues.
- License key information to verify purchases and provide updates and support.
How We Use Your Information
- To process your orders and deliver products or services you purchase from us.
- To provide customer support and respond to your inquiries or issues.
- To improve our products, services, and website performance.
- To communicate important updates, newsletters, or promotional offers (you can opt out anytime).
- To comply with legal obligations and prevent fraudulent activities.
Your Rights
- You have the right to access, correct, or delete your personal information.
- You can request to unsubscribe from our marketing communications at any time.
- You may request a copy of the data we hold about you.
WooCommerce Integration & Data Handling
Our plugins integrate with WooCommerce and may access store data such as order information, product details, and customer records to provide functionality. We do not store this information on our servers unless specifically required for providing subscription services or support. All data processing occurs within your WordPress environment.
Plugin Updates & Licensing
Our plugins may communicate with our servers to check for updates and verify license status. This process involves transmitting your license key, site URL, and basic WordPress environment information. This data is used solely for providing updates and support services, and is handled according to this privacy policy.
How We Protect Your Data
We take data protection seriously and implement industry-standard measures, including encryption, secure servers, and limited access to sensitive information. While we strive to protect your data, please note that no method of transmission over the internet is 100% secure.
Cookies
We use cookies to enhance your browsing experience, analyze site usage, and personalize content. You can adjust your browser settings to refuse or delete cookies if you prefer.
Third-Party Services
We may use trusted third-party services to process payments, manage email communications, or analyze website traffic. These services have their own privacy policies, and we recommend reviewing them to understand how your data is handled.
GDPR & International Data Compliance
PluginEver is committed to complying with data protection regulations including GDPR (EU), CCPA (California), and other applicable laws. Our WooCommerce extensions are designed to help store owners maintain compliance with these regulations while processing customer data.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately. We encourage you to review this page periodically to stay informed about how we protect your data.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please reach out to us at [email protected]. We are here to help and ensure your data is handled with care.