Plugin Settings
Navigate to WooCommerce > WA Notification access all plugin settings.
General Tab
General Settings
Enable WhatsApp Delivery: Toggle this to start sending WhatsApp notifications.
WhatsApp API Settings
| Field | Description |
|---|---|
| Access Token | Your WhatsApp API Access Token |
| Phone Number ID | Your WhatsApp registered phone number ID |
| Business Account ID | WhatsApp Business Account ID |
You must have a valid WhatsApp Business API setup to use this feature.
Notification Tab
Create, manage, and customize when and what notifications are sent.
Add/Edit Notification
- Enable: Toggle to activate this specific notification.
- Action: Choose an event that triggers the notification:
- New Order
- Completed Order
- Pending Payment
- Processing Order
- Refund Order
- Cancelled Order
- Hold Order
- Failed Order
- Draft Order
- Template Name: Use the template synced from your WhatsApp Business account.
Header Parameters
Dynamically define fields in your template header.
| Type | Name | Value |
|---|---|---|
| text | order_id | {order_id} |
Use placeholders like:
{order_id}{order_total}{customer_name}{order_date}
Sync Templates button helps fetch updated templates from your WhatsApp provider.
Body Parameters
Specify body content for message personalization.
| Type | Name | Value |
|---|---|---|
| text | product_title | {product_title} |
Other dynamic values supported:
{customer_phone},{order_status},{order_item_count}, and more.
Combine multiple fields to construct highly personalized messages.
Advanced Tab
Advanced Settings
- Delete plugin data: When checked, all plugin data will be deleted upon uninstall.
Benefits of Using This Plugin
- Real-time communication – Notify customers instantly as their order progresses.
- Reduce support tickets – Automated updates reduce customer inquiries.
- Boost professionalism – Well-structured WhatsApp messages add to brand credibility.
- Improve retention – Keep customers engaged throughout the order lifecycle.