Back to Docs

Email Settings (Pro)

The Email Settings section allows you to configure email notifications sent to donors when their donation order is completed. This ensures donors receive timely and customized notifications regarding their contributions.

Accessing Email Settings

To access the Email Settings:

  1. Go to the Donation menu in the WordPress dashboard.
  2. Click on Settings.
  3. Navigate to the Email tab.
  4. Locate the Completed Donation Email Template.
  5. Click the Manage button to customize the settings.
Donation Email Tab

Completed Donation Email Options

Below are the available options for configuring the Completed Donation Email:

1. Enable/Disable

  • Description: Allows you to enable or disable the completed donation email notification.
  • Effect:
    • If enabled, an email notification is sent to donors when a donation order is marked as completed.
    • If disabled, no email notification will be sent.

2. Subject

  • Description: Sets the subject line of the email.
  • Effect:
    • The {site_title} placeholder dynamically replaces the website name.
    • Use clear and engaging text to inform donors about the purpose of the email.
Donation Email Customization

3. Email Heading

  • Description: Sets the main heading displayed at the top of the email.
  • Effect:
    • This heading provides a clear and friendly acknowledgment of the donor’s contribution.

4. Additional Content

  • Description: Allows you to add additional content to the email body.
  • Effect:
    • The {order_number} placeholder dynamically inserts the donor’s order number.
    • You can customize this section to include any additional information or gratitude messages.

5. Email Type

  • Description: Sets the format of the email.
  • Available Options:
    • HTML: Rich formatting with styles and structure.
    • Plain Text: Simple, unformatted text.
    • Multipart: Sends both HTML and plain text versions.

6. HTML Template

  • Description: Allows you to override and customize the email template.
  • Instructions:
    • To override and edit this email template, copy the file from:
      wc-donation-manager-pro/templates/emails/customer-completed-donation.php
    • Paste it into your theme folder:
      storefront/woocommerce/emails/customer-completed-donation.php
    • This ensures your changes are not lost during plugin updates.
  • Available Actions:
    • View Template: View the current email template.
    • Copy File to Theme: Copy the template to your theme for further customization.

Summary

The Email Settings section provides complete control over the completed donation email notification. By customizing the subject, content, and email type, you can deliver professional and personalized communication to donors, ensuring a seamless and engaging experience.