WooCommerce Serial Numbers adding serials from the edit order option

SupportCategory: WooCommerce Serial Numbers ProWooCommerce Serial Numbers adding serials from the edit order option
Emile asked 10 months ago

Hi! When I select an existing order in the back-end via menu WOOCOMMERCE – ORDERS and I open that order. I have the ability to add a serial number. Of course, I select my product which has the setting \”Manually generated serial number\”. Because I have imported a list of approx 850 serials via a CSV file.  But when I click the \” Add a serial number\” it generates an automatic serial number and not one from my list. And daily I got a message that the serial stock numbers are running low. But I have only 1 product. Please help!

3 Answers
Kibria Staff answered 10 months ago

Dear Emile,
I have checked your problem and found that adding a serial number from the order page takes a number from the license table. I made serial numbers manually and those manually added serial numbers were being assigned while I tried to add new serial numbers. Please check this documentation page for a perfect setting and stay out of unwanted notifications.

Emile answered 10 months ago

Solved. I had a few left overs in the list ;-(
I am really(!) sorry for the inconvenience. But…. I still receive every day a message that my serial stock is running low. My limit in the dashboard is 5. And I have over 800 serials imported and still available. Any idea?

kibria Staff replied 10 months ago

Did you try opting out from the email notifications? Please connect to our live support section.

Emile answered 10 months ago

The forum was strange and very slow responding….. I pushed the SUBMIT button multiple times….

kibria Staff replied 10 months ago

Your comment was posted for nine times.

Emile replied 10 months ago

Yes I know. This was NOT my intention!! As I said, I pushed the SUBMIT button but nothing happend. So I tried a few more times. The forum was slow responding.

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